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Consumer Protection

Today, federal, state, and local laws strive to protect consumers by regulating everything from the soundness of financial institutions to the proper handling of meat. When things go wrong, these are the laws we appeal to on our clients’ behalf. However, the complexity and variety of these laws make this a challenging area of litigation. As an added complication, in many cases the injury to consumers (usually monetary) involves fraud on the part of a major corporation.

The lawyers of Golomb & Honik are recognized as leaders in consumer protection lawsuits. We have even succeeded in the face of large, well-financed, difficult defendants. Here are some examples:

  • $7.3 Million Settlement for Misled Students Golomb & Honik represented current and former students who sued a national vocational school, alleging that they had been fraudulently misled as to the education they would receive. Golomb & Honik served as co-lead counsel in this groundbreaking consumer class action in which plaintiffs and absent national class members sought education from a publicly traded corporation in the field of diagnostic medical sonography. Golomb & Honik succeeded in demonstrating that the chain of schools fraudulently misrepresented the nature of the ultrasound program and otherwise failed to provide the education represented. Students received federally guaranteed student loans but were largely unable to obtain promised jobs in their area of study. The school had no meaningful admissions criteria and often hired unqualified administrative and educational personnel. Field placements did not materialize, and students were unprepared to take qualifying exams. Students were stuck with loan repayments for which they received little or nothing in return. In approving certification of the class, and later the class settlement, the United States District Court said of counsel representing plaintiffs that "[t]he skill of each of these attorneys is reflected both in settlement and in the aggressive manner in which they pursued this litigation from start to finish." 197 F.R.D. at 149. The Court noted in conclusion, "the highly skilled class counsel provided excellent representation both for named plaintiffs and absent class members." Id. The class settlement of $7.3 million was the largest common fund of its kind.
  • $1 Million for Paraplegic Victim of Bad Faith After a man was rendered a paraplegic in a motor vehicle accident, he required extensive medical care on both an in-patient and outpatient basis. At a certain point in his recovery, he was home and receiving physical therapy on a daily basis; his rehabilitation specialist prescribed outpatient physical therapy at the rehabilitation hospital where he had spent months as a patient. The outpatient physical therapy would allow him to transfer himself from his bed to a wheelchair and, ultimately, teach him how to drive a specially equipped van so that he could be self-sufficient. His insuring HMO, while agreeing to pay for the outpatient physical therapy, refused to pay for the transportation services to and from that therapy, and paratransit service was unavailable. The HMO's refusal to pay for the transportation for outpatient services essentially left the patient alone at home without treatment. As a result, he suffered extensive bedsores and required hospitalization on five separate occasions. Bad faith litigation was instituted against the HMO by Golomb & Honik attorneys, who overcame preliminary objections and motions to dismiss based on various "HMO immunity" statutes. During the course of discovery, it was clearly determined that the HMO administrators who denied the claim did so in bad faith by misapplying their own policy language. Upon completion of depositions, the case settled for $1 million.
  • $500,000 for Man Injured During a Car Theft A man parked his car across the street from a Philadelphia market and went food shopping. He returned just in time to see a thief starting to drive his car away. The man approached the vehicle and was hit, receiving serious injuries that left him disabled. Since the vehicle was stolen, he was not covered by liability insurance, so an uninsured motorist claim was made on his behalf. The insurance company denied coverage, citing a policy provision that did not allow for coverage under its own definition of an "uninsured motor vehicle." A declaratory judgment action was filed to determine coverage, and the Federal Court found in the plaintiff's favor, allowing him the opportunity to recover $500,000 in uninsured motorist benefits. In accepting the arguments made by Golomb & Honik lawyers, the court stated that the exclusion relied upon by the insurance company was "contrary to a clearly expressed public policy.... [E]nforcement of the exclusion would result in a premium-paying, fully insured driver, being denied coverage for his injuries."
  • Confidential Settlement for Permanently Disabled Attorney A Philadelphia lawyer who was insured against disability, suffered from a chronic disease from which he ultimately became totally disabled as a trial attorney.
     
    The victim-lawyer, through Golomb & Honik attorneys, brought an action against the defendant international insurance iompany for a breach of contract and the bad faith handling of the attorney's claim for disability benefits.
     
    The attorney had a medical condition known as Crohn's Disease and, although diagnosed since early adulthood, worked continuously for several decades as a trial attorney. Beginning in November, 2000, he worked at his law firm on restricted basis and as a result collected a significantly reduced salary until the end of 2003 when his firm dissolved. At that time his conditioned worsened and he was unable to continue as a trial attorney or act as a litigation attorney in any form except to refer client matters to other attorneys.
     
    The defendant insurance company denied his claim for disability benefits on the basis that his consultations with other attorneys referring matters, constituted a "new occupation" serving as a basis for the defendant international insurance company to deny disability benefits.
     
    Golomb & Honik attorneys filed a complaint for breach of contract, unfair trade practices and consumer protection law, breach of fiduciary duty and bad faith. After exhaustive motion practice and pretrial discovery, the case settled for an amount which essentially represents the present rate of the total benefit the victim-attorney was otherwise entitled to until his 65th birthday.
  • Confidential Settlement for Injured OB/GYN A 60-year old physician who maintained a full obstetrical and gynecological practice injured his dominant left hand leaving him unable to perform the substantial duties of his profession (i.e., surgery and child delivery).
     
    After his injury, the physician made a claim for benefits under his group and individual policies with the defendant insurance company. While the insurance company initially paid the physician the benefits he was entitled to, for several years he was terminated benefits based on the results of a functional capacity evaluation and defense medical examination concluding that he was able to return to work. As a result, Golomb & Honik attorneys filed suit against the defendant insurance company claiming breach of contract, breach of fiduciary duty, bad faith and violations of Pennsylvania's consumer protection law.
     
    During the course of discovery, and with the assistance of nationally recognized experts, it was determined that given the type of injury the physician suffered leading to his disability, the functional capacity evaluation and defense medical examination were both flawed. Each examination failed to analyze whether the physician could perform the specific duties of his profession and neither examiner bothered to review the relevant medical records. In fact, during the course of discovery the defendant insurance company admitted in writing that the functional capacity evaluation performed was conducted under improper protocol. Despite this allegation, the defendant insurance company continued to refuse the physician benefits. After extensive discovery and with the assistance of eminently qualified experts, the case settled for a confidential amount which was essentially equal to the present value of 100% of the benefits that the physician was entitled to plus an amount for bad faith and counsel fees.